Our FAQ's
1. HOW MUCH IS IT GOING TO COST IN WATER AND ELECTRICITY?
The tubs cost around £3.50 on the water metre to fill. As for electricity, it'll cost around £2.50 to keep the tub running for 24 hours.(we will require a mains power point within 4.5 metres.
2. HOW MANY PEOPLE CAN FIT IN A TUB?
The tubs are built to fit 6 adults.
3. WHAT DO YOU DO WITH THE WATER AFTERWARDS?
We're prepared with industry strength water removal pumps, meaning we can pump water into any drain.
4. CAN THE TUBS FIT THROUGH MY SMALL DOORWAY?
The good news is they are inflatable, meaning we can fit them through pretty much any doorway or alleyway imaginable.
5. CAN I USE THE TUB INDOORS?
No, our tubs are for outdoor use only.
6. WILL THE TUBS FIT IN MY SMALL GARDEN?
The tubs are 2.15 metres in diameter - meaning they fit in pretty much any space!
7. HOW DOES THE TUB STAY WARM OVER WINTER?
The pump system maintains the temperature for the duration of your booking.
8. DOES IT COME WITH A GAZEBO?
The gazebo does not come included, however you can rent one from us to make your experience really cosy.
9. CAN I HIRE THE TUB FOR MORE THAN THREE DAYS?
Our bookings slots are from 1 day up to 14+, however the most cost effective time periods are 3 days plus.
10. HOW FAR FROM MY HOUSE CAN I HAVE THE TUB?
The tub must be within 4.5 metres of a mains electric supply and must be set up on a flat area.
11. HOW LONG WILL MY HOT TUB TAKE TO HEAT UP AFTER DELIVERY?
This all depends on the ambient temperature. The tub may take between 12-18 hours if filled from a cold tap, or just 3 hours if filled from a hot tap. If you would like yours filled from your hot tap, please just ensure you have the correct attachment for your hosepipe.
12. WHEN WILL MY HOT TUB BE DELIVERED?
Your tub will be delivered on the date that you book your hot tub from. Our delivery team make the deliveries between 8am and 6pm and we will call you with your 2 hour delivery window a couple of days prior to your rental.
Please remember that the tub may take between 12-18 hours to heat up if filled from a cold tap, or up to just 3 hours if filled from a hot tap. If you would like yours filled from your hot tap, please just ensure you have the correct attachment for your hosepipe.
13. HOW DO I PAY FOR MY HOT TUB RENTAL?
Upon confirming your rental on our website you will be asked to pay through the Stripe platform.
14. WHAT IS THE CANCELLATION POLICY?
We will be happy to reschedule or cancel your booking up until 2 weeks prior to the rental. If you cancel in the 2 week period prior to your rental your payment will not be refunded.
Where do we cover?
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Get In Touch
For any questions and enquiries, please don't hesitate to get in touch! We'd be happy to help.
